A specialized advisory for automotive retail.
AJ Consultancy improves dealership performance across Sales, Aftersales, Customer Experience and Operational Excellence - combining deep dealership understanding with OEM-level strategic perspective.
Arikrishnan Veluchamy
Founder, AJ Consultancy. Twenty five years of automotive industry experience across dealership operations and OEM leadership roles.
Arikrishnan began his career as a technician at a Ford dealership, developing a deep technical and operational foundation within automotive retail before progressing into senior leadership.
He most recently served as Head - Aftersales, Lamborghini India, responsible for aftersales strategy and dealership performance, customer experience, technical leadership, critical case resolution and aligning the dealer network with global OEM standards.
This journey - from technician to OEM leadership - is what allows AJ Consultancy to deliver solutions that are both strategically sound and operationally practical.
A four-step partnership
A disciplined, measurable rhythm - designed so dealership leadership sees impact, not slide decks.
Performance Assessment
Diagnose where the dealership stands today across sales, aftersales, CX and operations.
Strategic Planning
Define a sequenced improvement plan aligned with OEM expectations and commercial goals.
Implementation Guidance
Work alongside leadership to drive change on the showroom and workshop floor.
Continuous Monitoring
Track KPIs, sustain gains and identify the next opportunity to compound results.
Deep understanding of dealership reality and OEM expectation
- Experience across Premium and Ultra Luxury segments
- Rare combination of dealership and OEM leadership exposure
- Practical solutions tailored to dealership operations
- Strong expertise in customer escalation and reputation management
- Strategic focus on improving profitability and efficiency
- End-to-end project oversight from concept to launch